If you are not completely satisfied with your purchase, simply contact us with feedback and to request a return authorization, ship it back to us within 30 days, and we will issue you a refund.
Once your return is received and inspected, we will send you an email to confirm your refund amount.
Your refund will then be processed, and a credit will be applied to your original method of payment.
Please note that it may take a variable amount of time before your refund is officially posted, depending on the original form of payment.
In the event of an extended delay, please contact us at customerservice@greciandelights.com so we can investigate.
Only regular priced items may be refunded. Sale items cannot be refunded.
We will replace items if they are defective or damaged. For a same item exchange, send us an email with a description of the issue at customerservice@greciandelights.com. Then ship your item back to Grecian Delights LLC at:
43-01 22nd Street
Long Island City, NY 11101
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be informed of your return.
To return your purchase, ship to Grecian Delights LLC at:
43-01 22nd Street
Long Island City, NY 11101
Customer is responsible for return shipping costs, with the exception of defective items. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time required for your exchanged product to reach us will vary.
When returning items, it is important to use a shipping service with tracking, otherwise we cannot guarantee that we will receive your parcel and will not be responsible for ones that are lost or misdirected.
Contact us at customerservice@greciandelights.com with any questions, comments or feedback.